PRIVACY POCILY AND TERM AND CONDITION

Privacy Policy

Welcome to PRAKASH OPTICAL (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information when you visit https://prakashoptical.in/.

Information We Collect

We may collect the following information:

  • Full Name
  • Mobile Number
  • Email Address
  • Shipping Address
  • Billing Information
  • Order Details
  • Device and Browser Information
  • IP Address

How We Use Your Information

Your information may be used to:

  • Process and deliver orders
  • Verify transactions
  • Provide customer support
  • Improve website performance
  • Send order updates and notifications
  • Prevent fraud and misuse

Payment Security

All online payments are processed through secure third-party payment gateways. We do not store your complete payment card information on our servers.

Cookies

Our website may use cookies and analytics tools to improve user experience and website functionality.

Information Sharing

We never sell or rent customer information. Information may only be shared with:

  • Payment providers
  • Shipping partners
  • Government authorities when legally required

Data Protection

We implement reasonable technical and organizational measures to safeguard your personal information.

Your Rights

You may request access, correction, or deletion of your personal information by contacting us.

Contact Information

PRAKASH OPTICAL

Website: https://prakashoptical.in/

Email: prakash.shakya96@gmail.com

Phone: 9716871439

Address: Dubey Compound, In Front of Axis Bank, Station Road, Mainpuri, Uttar Pradesh 205001, India

By using our website, you consent to this Privacy Policy.

Terms and Conditions

 

Welcome to PRAKASH OPTICAL. By accessing or using https://prakashoptical.in/, you agree to comply with these Terms and Conditions.

1. General

PRAKASH OPTICAL provides eyewear products, optical frames, sunglasses, prescription lenses, contact lens accessories, and related optical products.

2. Eligibility

You must be at least 18 years old or use the website under parental supervision.

3. Product Information

We strive to provide accurate product descriptions and images. However, colors and appearances may vary slightly due to screen settings and manufacturing differences.

4. Pricing

All prices are displayed in Indian Rupees (INR).

Prices may be modified without prior notice.

5. Orders

We reserve the right to:

  • Accept or reject any order
  • Cancel suspicious orders
  • Limit quantities purchased

6. Prescription Responsibility

Customers are solely responsible for providing accurate prescription details.

PRAKASH OPTICAL shall not be responsible for losses arising from incorrect prescription information submitted by customers.

7. Intellectual Property

All website content including text, logos, images, graphics, product descriptions, and designs are the property of PRAKASH OPTICAL and may not be copied or reproduced without written permission.

8. Limitation of Liability

PRAKASH OPTICAL shall not be liable for indirect, incidental, special, or consequential damages resulting from the use of our website or products.

9. Governing Law

These Terms shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of the courts located in Mainpuri, Uttar Pradesh.

10. Changes to Terms

We reserve the right to update these Terms and Conditions at any time without prior notice.

Contact Us

Email: prakash.shakya96@gmail.com

Phone: 9716871439

Website: https://prakashoptical.in/

Refund, Return & Exchange Policy

Effective Date: [Insert Date]

At PRAKASH OPTICAL, customer satisfaction is important to us. Due to the nature of optical and eyewear products, we maintain a strict No Return, No Refund, and No Exchange Policy.

No Returns

All products sold through https://prakashoptical.in/ are considered final sale.

Once an order has been delivered, it cannot be returned.

No Refunds

We do not provide refunds under any circumstances for:

  • Eyeglasses
  • Sunglasses
  • Prescription Lenses
  • Optical Frames
  • Contact Lens Accessories
  • Any Customized Products

No Exchanges

We do not offer exchanges for:

  • Change of mind
  • Incorrect product selection by customer
  • Size preference issues
  • Color preference issues
  • Prescription errors provided by customer

Customer Responsibility

Before placing an order, customers are responsible for verifying:

  • Product specifications
  • Frame size
  • Color selection
  • Lens selection
  • Prescription details
  • Delivery address

Damaged or Incorrect Product

If you receive:

  • A physically damaged product
  • A defective product
  • An incorrect item shipped by us

You must notify us within 48 hours of delivery by email at prakash.shakya96@gmail.com with:

  • Order Number
  • Unboxing Video
  • Clear Photographs

After verification, we may provide a replacement product at our sole discretion.

No monetary refund will be issued.

Order Cancellation

Orders can only be cancelled before they are processed for dispatch.

Once shipped, cancellation requests will not be accepted.

Fraud Prevention

Any false claims regarding damaged or missing products may result in claim rejection and account restrictions.

Acceptance of Policy

By placing an order on https://prakashoptical.in/, you acknowledge and agree that:

  • No Return
  • No Refund
  • No Exchange

shall apply to all purchases unless otherwise required by applicable law.

Contact Information

PRAKASH OPTICAL

Website: https://prakashoptical.in/

Email: prakash.shakya96@gmail.com

Phone: 9716871439

Address: Dubey Compound, In Front of Axis Bank, Station Road, Mainpuri, Uttar Pradesh 205001, India